FAQs

How many people can stay?

There is a king-sized bed for a couple and a sofa can be converted to a double bed for an adult or a child. The base fee is for a single OR a couple sharing the bed.  For each additional person there is a charge of $80.00

Is SheldrakeBnB safe for children?

SheldrakeBnB is not really suitable for children younger than 12.  The front deck of SheldrakeBnB is very high off the ground.   We will, however, consider a request to accommodate children.  The sofa bed can be made into two beds suitable for children but this arrangement is not good for stays longer than one or two nights.  Each child is considered an extra person, charged at $80.00 each.

Do you have facilities for a baby?

Neither a cot nor high chair is available. We are not suitable for children younger than 12. 

Is SheldrakeBnB pet friendly?

The short answer is yes. Please let us know which members of your fur family will be accompanying you.  Two dogs is the limit.  We have a small dog of our own and this is his home so please be respectful of that.  The property is not fenced and dogs may be tempted into chasing a possum so please keep them under your control. 

Please ensure your pets are up to date with their vaccinations as we take no responsibility for any disease or illness they may contract whilst at SheldrakeBnB.  In NZ the current veterinarian recommendations are for parvovirus, distemper, hepatitis and leptospirosis

If your pets are allowed on the furniture, We have covers to protect the upholstery.  We would normally offer these, and some towels but if we forget, then please do remind us.  There is no charge for towels or covers.

What are the Check In/Out times?

Check in is from 2.00pm - 6.00m and Check Out at 10.00am.  If you would like to check out a bit later then please check with us if guests are expected on the same day.  We are happy to be flexible about departure times wherever possible. 

What happens if I have to cancel/postpone my stay?

If there is availability and we can agree on another date we are happy to swap your dates without any loss.  The new booking will be costed at the original booking price, regardless of the season.

The cancellation policy is as follows:

50% of your payment will be refunded if cancellations are received prior to three weeks of your arrival date.   25% of your payment will be refunded if the booking is cancelled within the three week period prior your confirmed booking. During the Summer season there will be no refund for cancellations received within 10 days of your arrival. We are not entirely heartless and will consider part refunds in certain circumstances.

How do we find SheldrakeBnB?

When you make a booking you will be sent directions.  If you let us know where you are coming from we can tailor the directions accordingly.  Alternatively you can get directions on our webpage as here above.

Is there a laundry?

Yes, guests are quite welcome to use our laundry and an iron, if necessary.  We do not have a drier.

What should I bring?

If you are preparing a meal, or several meals, for yourselves you will need to bring all fresh food with you.  How much you bring will depend on how long you are staying.  The garden may have some things you can gather but it will be a bit “hit and miss”.  There are two camp stores (one in Waihau Bay and one at Te Kaha) which are open during the Summer months and carry some very basic items.  Both these stores are about 30 minutes drive away. SheldrakeBnb pantry has some basic kitchen ingredients and if there is something special that you would like, and we have in my own pantry, we are happy to help.

You will not need to bring bath or bed linen as this is supplied.  If you are staying for more that three days you will be given fresh bath linen and for longer stays, fresh bed linen will also be provided.

Please bring your own beach towels.

Are there restaurants or shops nearby?

There is a camp store with limited supplies at Te Kaha which is about 25 minutes drive away.  Takeaways are available here.  There is also a restaurant and bar at Te Kaha.

At Waihau Bay there is also a store, a petrol station (NZ credit card only), a bar and restaurant.  Waihau is a 25 minute drive in the opposite direction (East).

Will my mobile phone work?

YES.

Is there a TV or sound system?

There is no TV or radio at SheldrakeBnB.  There is Wifi and you can stream both if you have a laptop, a tablet or phone.  There are some board games in the Cottage. 

Are there cafes, gyms and other facilities nearby?

In Summer Pacific Macadamias open a small café selling espresso and a variety of sweet nutty treats.  There are no facilities in Whanarua Bay that you might see in a large town.  Enjoy being away from it all and give your mind, body and spirit a rest.

Is the beach close by?

The beach is a ten minute walk from SheldrakeBnB.

What other things are there for us to do?

Please click on the link ‘Attractions’ as above under the Header ‘Information’ above.